Privacy Policy

Last update: 01/06/2024


Flek Australia, also known as operated by Flek Technologies LTD PTY (ACN 675 619 164) a private legal entity, takes your privacy seriously and is committed to the security and protection of data for all its customers, partners, suppliers, and users of the website domain and any other website, store, or application operated by the merchant.


For the purposes of this Privacy Policy:

  • Personal Data: means any information that directly or indirectly identifies or can identify a natural person, such as name, TFN (Tax File Number), ABN (Australian Business Number), date of birth, IP address, among others.
  • Sensitive Personal Data: means any information that reveals, in relation to a natural person, racial or ethnic origin, religious belief, political opinion, union membership, or membership in a religious, philosophical, or political organization, data concerning health or sexual life, genetic or biometric data.

Use of Personal Data

We collect and use Personal Data to manage your relationship with us and to better serve you when you are purchasing products and/or services in the store, personalizing and improving your experience. Examples of how we use data include:

  • Facilitating your purchase of products and/or services in the store;
  • To confirm or correct the information we have about you;

Non-provision of Personal Data

There is no obligation to share the Personal Data we request. However, if you choose not to share them, in some cases, we may not be able to provide you with full access to the store, some specialized features, or be able to provide the necessary assistance or facilitate the delivery of the product or service contracted by you.

Data Collected

The general public may browse the store without the need for any registration and submission of Personal Data. However, some store features may require registration and submission of Personal Data such as completing the purchase/service contract and/or facilitating the delivery of the product/service by us.

Contact Data:

Name, last name, phone number, address, city, state, and email address.

Submitted Information:

Information you submit via form (questions, complaints, suggestions, criticisms, compliments, etc.).

Browsing Data:

Location data: geolocation data when you access the store;
Preferences: information about your preferences and interests regarding products/services;
Store browsing data: information about your visits and activities, including the content (and any ads) you view and interact with, information about the browser and device you are using, your IP address, your location, the website address from which you arrived. Some of this information is collected using our Automatic Data Collection Tools, which include cookies, web beacons, and embedded web links. To learn more, read how we use Automatic Data Collection Tools in section 7 below;
Anonymous or aggregated data: anonymous responses to surveys or anonymous and aggregated information about how the store is used. During our operations, in certain cases, we apply a process of de-identification or pseudonymization to your data so that it is reasonably unlikely that you can be identified through the use of this data with available technology;
Other information we may collect: information that does not specifically reveal your identity or is not directly related to an individual, such as browser and device information; Store usage data; and information collected through cookies, pixel tags, and other technologies.

We do not collect Sensitive Personal Data.

Sharing of Personal Data with Third Parties

We may share your Personal Data:

  • With the partner company(ies) you select or choose to send your data, questions, etc., as well as with service providers or partners to manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the United States, Argentina, Brazil, or other global locations, including servers for testing and production, and providers of hosting and data storage services, fraud management, customer support, sales on our behalf, order fulfillment, content personalization, advertising and marketing activities (including digital and personalized advertising), and IT services, for example;
  • With third parties to help us manage the store;
  • With third parties, in the event of any reorganization, merger, sale, joint venture, assignment, transfer or transmission of all or part of our company, assets, or capital (including those relating to bankruptcy or similar proceedings).

Transfer of Personal Data

We may transfer your Personal Data to third parties in accordance with applicable data protection laws, in the following situations:

  • With your consent;
  • When necessary for the execution of contracts or pre-contractual measures;
  • For compliance with legal or regulatory obligations;
  • To protect the vital interests of the data subject or another natural person;
  • For the legitimate interests pursued by the data controller or by a third party.

Data Retention

We will retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Security of Personal Data

We take appropriate technical and organizational measures to protect Personal Data from loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the Personal Data.

Rights of Data Subjects

As a data subject, you have certain rights regarding your Personal Data, including:

  • Right to access;
  • Right to rectification;
  • Right to erasure;
  • Right to restriction of processing;
  • Right to data portability;
  • Right to object;
  • Right to withdraw consent.

Location Data Collection:

Flek may collect and process location data from users before, during, and after the completion of a shift for the following purposes:

  • Shift Allocation: To match users with nearby job opportunities based on their current location.
  • Shift Monitoring: To track the location of users during the shift to ensure compliance with assigned tasks and safety protocols.
  • Shift Completion: To verify the completion of a shift and facilitate payment processing.
  • Service Improvement: To analyze usage patterns and optimize our platform’s functionality and user experience.

By using our services, you consent to the collection and processing of your location data as described in this Privacy Policy. You may withdraw your consent or disable location tracking features through your device settings, but please note that this may limit certain functionalities of our platform.

Financial Management

Flek collects, retains, administers, and manages funds transacted through its platform for the following purposes:

  • Payment Processing: To facilitate payments between companies and freelance professionals for completed shifts.
  • Accounting and Reporting: To maintain accurate records of financial transactions and provide users with relevant financial information and statements.
  • Dispute Resolution: To address any disputes or discrepancies related to payments and ensure fair resolution.
  • Compliance: To comply with legal and regulatory requirements regarding financial transactions and reporting.

Flek reserves the right to deduct its share from the earnings received by freelance professionals, whether as compensation for services rendered or as payment for fines or fees incurred. Such deductions will be made in accordance with the terms and conditions agreed upon by the parties involved.

Flek implements appropriate security measures to safeguard financial data and prevent unauthorized access or disclosure. However, users acknowledge and agree that Flek cannot guarantee absolute security of financial information due to the inherent risks associated with online transactions.

By using our services, you consent to the collection, retention, administration, and management of funds as described in this Privacy Policy. Flek may share financial information with third-party service providers, financial institutions, or regulatory authorities as necessary to fulfill its obligations and ensure compliance with applicable laws and regulations.

Contact Information

If you have any questions or concerns about our Privacy Policy or our practices regarding your Personal Data, please contact us at:

Flek Technologies Pty Ltd.
174 Old South Head Road
Sydney, NSW 2023
Email: [email protected]
Phone: +61 449 951 531

Changes to Privacy Policy

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

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