Payments are processed automatically after the completion of work, ensuring speed and accuracy.

After the freelancer completes the checkout, the company must approve it within 24 hours. Once the shift is approved, an invoice will be automatically generated and sent to the company for payment, which must be completed within three business days.

Flek provides the company with access to the freelancer’s full professional and academic history, as well as their skills and competencies, as presented by the freelancer. However, the responsibility for verifying the information provided lies entirely with the hiring company.

Yes, you can cancel a shift with up to 24 hours’ notice without any additional cost.

We guarantee the total protection of your data through advanced security measures and compliance with privacy regulations.

To sign up as a company, download the Flek Business app, create an account, and provide the necessary company details, including your ABN.

You can post available shifts through the app by providing details such as date, time, job requirements, and rate of pay.

Professionals apply for your posted shifts, and you can review their profiles, which include their professional and academic history, skills, and competencies.

After the professional completes a shift, review and approve their checkout within 24 hours to ensure timely payment.

Yes, you can cancel a shift if necessary. Please notify the professional as early as possible to minimize inconvenience.

While Flek provides access to the professional’s presented skills and history, it is the company’s responsibility to verify the accuracy of this information.

Flek offers 24/7 online support. Contact us through the app or website if you need assistance with any issues.

Yes, there is a fee (plus GST)of:

• $6 per hour worked: If your team prefers to manage subcontractors directly, you’ll pay only $6 per hour on top of the subcontractor rate, which you can define.
• $9 per hour worked: If you choose to have us manage the subcontractors, we guarantee the same competitive rate of just $9 per hour on top of the defined rate.

You can review professional performance through feedback and ratings left by previous employers and their profile information.

Yes, you can schedule multiple shifts for a professional if they are available and agree to the terms.

Shift attendance is verified using GPS-based check-in and check-out systems within the app, along with supervisor approval.

In case of a dispute, you can send a counterproposal to the professional. If an agreement is not reached, Flek’s team will moderate to find a resolution.

Yes, the app allows you to access historical data and reports on professional attendance, hours worked, and payments made.

Yes, all Freelas working through Flek are fully insured. We provide comprehensive Public Liability Insurance and Workers Compensation Insurance to ensure their protection while on the job. This coverage safeguards against potential risks and liabilities, giving you peace of mind when hiring freelancers through our platform. The cost of this insurance is included in the service fee paid on top of the freelancer’s hourly rate, so you can be assured that freelancers are covered without any additional expense to your company.